Refund policy
Return & Refund Policy
Because all our products are made to order (print-on-demand), we do not offer returns or exchanges for products ordered in the wrong size, color, or design.
We Do Not Accept Returns or Refunds For:
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Wrong size or fit
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Buyer’s remorse
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Mistakes made at checkout (e.g. wrong item or address)
Please double-check sizing guides and product details before placing your order.
Damaged or Defective Items
We only offer replacements or refunds for items that arrive damaged, misprinted, or defective.
If you received a damaged or incorrect item, please contact us within 7 days of delivery with:
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A clear photo of the issue
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Your order number
Email us at: wearemindthemusic@gmail.com
We’ll review your claim and offer a replacement or full refund if the issue is confirmed.
Lost or Missing Orders
If your order hasn’t arrived within the estimated time frame, please reach out to us. We’ll work with our production partner and shipping provider to investigate the issue.
Thank you for understanding that as a small shop using sustainable, on-demand production, we’re doing our best to reduce waste and overproduction. Your support means the world to us!